The Four Conversations: Daily Communication That Gets Results
(eBook)

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Published
Berrett-Koehler Publishers, 2009.
Status
Available Online

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Format
eBook
Language
English
ISBN
9781609944551

Citations

APA Citation, 7th Edition (style guide)

Jeffrey D. Ford., Jeffrey D. Ford|AUTHOR., & Laurie W. Ford|AUTHOR. (2009). The Four Conversations: Daily Communication That Gets Results . Berrett-Koehler Publishers.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Jeffrey D. Ford, Jeffrey D. Ford|AUTHOR and Laurie W. Ford|AUTHOR. 2009. The Four Conversations: Daily Communication That Gets Results. Berrett-Koehler Publishers.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Jeffrey D. Ford, Jeffrey D. Ford|AUTHOR and Laurie W. Ford|AUTHOR. The Four Conversations: Daily Communication That Gets Results Berrett-Koehler Publishers, 2009.

MLA Citation, 9th Edition (style guide)

Jeffrey D. Ford, Jeffrey D. Ford|AUTHOR, and Laurie W. Ford|AUTHOR. The Four Conversations: Daily Communication That Gets Results Berrett-Koehler Publishers, 2009.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID602e19f2-b8fe-81ed-6adb-4d61292063be-eng
Full titlefour conversations daily communication that gets results
Authorford jeffrey d
Grouping Categorybook
Last Update2024-05-14 23:01:28PM
Last Indexed2024-06-01 00:40:50AM

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First LoadedMay 10, 2024
Last UsedMay 10, 2024

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    [synopsis] => Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn't just 'difficult' conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical. Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done: initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment. They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectives. The Four Conversations demonstrates how to use the right conversation at the right time-planning and starting each one well, and finishing every conversation effectively-to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.
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